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Seasonal & Occasional Openings

Seasonal & Occasional Openings

#1314-1074-2 FRONT LINE, VISITOR EXPERIENCE ASSOCIATE, Museum Enterprises Division. Occasional, Non-Exempt. EEO 9D. The Visitor Experience Associate is responsible for providing excellent customer service by greeting and welcoming visitors and attending to their needs while displaying an approachable demeanor, actively listening, and proactively approaching situations resulting in meeting and exceeding visitor expectations. Responsibilities: Assist visitors in the use of museum resources and activities in museum public spaces; interpret exhibits and programs as time and operational needs allow. Maintain familiarity with all museum policies, schedules, and programs while staying informed about all new films, exhibits and special events as well as the museum's permanent exhibits. Prepare daily log for each shift including but not limited to: successes and shortcomings, visitor feedback, and reporting any problems encountered. Monitor and address visitor behavior to ensure the safest and best possible visitor experience while ensuring safety and security of museum assets. Qualifications: Ability to follow directions; ability to comprehend and successfully complete assigned tasks. Ability to demonstrate behaviors that enhance the level of customer satisfaction and meet the customer expectations. Ability to collaborate, cooperate, interpret and communicate information that is not always straightforward. High school diploma/GED, required. Coursework in science or understanding of scientific concepts preferred. 1-2 years of demonstrated successful Customer Service experience; prior attraction, hospitality, or museum experience preferred. Ability to work a flexible schedule including, early morning, evenings and/or weekends based on museum operational needs. We are currently hiring staff to work April/May 2014 through September 2014. Pay Rate: $8.62 per hour. Application Deadline: April 23, 2014. APPLY ONLINE


#1314-1061 MATERIALS ASSISTANT, Science Learning Division: Lifelong Learning. Occasional/Non-Exempt. The Materials Assistant is responsible for packing and distribution of materials for summer programs at the museum and at locations around the metro. Responsibilities: Working independently and in coordination with team members, assistants manage and organize the collection of materials in the storage room, and are assigned lists of materials to pack each week. Material Assistants deliver materials using museum-owned vans, and may also be assigned shopping duties. The best candidates will have excellent skills in time management, prioritization, multi-tasking, and working as part of a team. Requirements: High school diploma/GED required. Some college preferred. Basic familiarity with arts and crafts materials and laboratory equipment. Ability to load/ unload and move program materials (up to 50 pounds). Other physical skills include climbing (such as ladders); reaching, squatting, sitting/standing for long periods of time; and performing manual tasks for long periods of time. Must be at least 18 years old with a valid driver's license and excellent driving record. Pay Rate: $9.00-10.00 per hour. Application Deadline: April 30, 2014. APPLY ONLINE