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This job is cool because… this position is to ensure that the visitors experience at the museum is a positive one. Associate Visitor Relations/Security staff will accomplish this by monitoring museum staff and volunteer performance, serving as service role models, and managing the daily visitor experience. They will maintain a safe and secure environment for all museum visitors, staff, and volunteers. In addition, Associate Visitor Relations/Security Supervisor is accountable for protecting and securing the facility, facility property, artifacts, exhibits, and external facility properties.
Share your talents by… protecting and securing the facility, artifacts, exhibits, and external facility properties. Assists with management and coordination of visitor activity and daily security operations of the public museum, including the museum parking facility; communicates museum visitor service information to visitors, staff and volunteers; assists with logistics of operational planning, safety, security, service, and emergency procedures response/preparation/training; performs and enforces established safety, security and visitor service policies and procedures; assists with assuring successful supervision of internal and external emergencies; performs routine physical escorts and fund recovery duties; provides basic emergency medical assistance and life support functions; assists with and directly monitors motor vehicle traffic control in and around the museum parking facility and loading dock areas; provides direct assistance and support to local and federal law enforcement agencies; promotes and enforces positive visitor service satisfaction standards and resolves visitor service concerns.
The ideal candidate will… possess a High school diploma and minimum of 2 years visitor service and/or security experience, superb communication skills (both written and oral); position requires extended periods of managing and monitoring electronic security surveillance network, fire detection/suppression systems, and routine physical patrols of facility, external properties, and parking facility; extensive periods of standing and walking; must be capable of promptly responding (both mentally and physically) to emergency incidents and elevated visitor service concerns; must have ability to work very early mornings and very late nights; CPR and First Aid Certification required (training provided).
Hours per week: up to 23 hours
This job is cool because… this position is involved in the building of exhibit components and structures ranging from basic stud and sheetrock walls to complex visitor-interactive components.
Share your talents by… utilizing and growing a unique set of craftsman skills in the hands-on production of museum exhibits. Assist in loading, unloading, assembly, installation, and tear-downs of museum exhibits. Assist in the maintenance of production tools and equipment, and collaborate with other museum staff and contractors to create solutions for exhibit components in support of the museum’s vision and mission.
The ideal candidate will… have previous experience in museums, galleries, and/or custom fabrication shops (preferred). Must have the capability to work safely, carefully and reliably in a busy team environment.
Pay Rate: $18.30/hour