Membership Policies

Membership Levels and Benefits

• What is the difference between a Household membership and a Dual membership?
• Is there an individual membership?
• How do the Omnitheater benefits work?
• How can I make reservations?
• Do members receive discounts on parking?
• Can I put an additional adult or childcare worker on my membership?
• Can I change the names on my membership?
• If I buy a membership at the box office or over the phone, when can I begin using it?
• Will I get a renewal notice when my membership expires?
• Is my membership good at other museums?
• Can I purchase a membership as a gift for someone else?
• Can my membership be refunded?
• Can my membership be revoked?

Membership Cards

• How long does it take to receive my member cards?
• What if I lose my member cards?
• Can I use my membership without my member cards?

Member Guests

• Can a member bring guests?
• Can I bring a guest to member events?

What if I have other questions?

Membership Levels and Benefits

What is the difference between a Household membership and a Dual membership?
A Household membership covers two adults and any children or grandchildren in the family under 18 years old.

A Dual membership covers either two named people or one named person who then receives a guest pass each visit. If two people share a Dual membership, there are no free guest passes included.

Is there an individual membership?
Individuals are covered by a Dual membership. A Dual membership with just one name on it allows that person to bring a guest every time he or she visits.

How do the Omnitheater benefits work?
Each person covered under the membership gets one Omnitheater ticket per day for regularly scheduled films each time they visit. There is no limit to how often members can visit, so you and your family can visit the Omnitheater as often as you wish. If you choose to see more than one film per day, the additional films are available at a discount. Members most commonly see more than one film a day during the Omnifest film festival.

How can I make reservations?
Members can make reservations online. There is a $1/person service fee for online reservations. You can also call us at (651) 221-9444 and make reservations; there is no service fee for members to make phone reservations. Member reservations may only be made by the adults listed on the membership.

Do members receive discounts on parking?
Parking in the Science Museum ramp is $5 for the first hour and $1 for each additional hour. Discounted parking vouchers for 1-6 hours are available for $5 at the Box Office—just mention it to the cashier when you check in. If there is a large event in downtown St. Paul, a $12 pre-pay event parking fee may apply. (See our Parking Rates page for details.) Bring your ticket to the Box Office to receive a $7 cash rebate when you pick up your tickets. Please note: Parking discounts and rebates only apply to members when they are visiting the museum, not attending other downtown events.

Can I put an additional adult or childcare worker on my membership?
There is not a membership category that allows more than two adults. However, any two adults in the same household may be listed, regardless of their relationship. A childcare worker—a nanny, for example—can be listed as one of the two adults; however, keep in mind that the two adults listed are the only adults covered on the membership, even if the nanny is not present.

Other options available for additional adults include purchasing a discounted guest admission; purchasing a discounted additional membership for the additional adult; or signing up for a "nanny card" that allows discounted admission when a nanny/childcare worker caring for a member's children accompanies the children to the museum. You can sign up for the nanny card program by calling the Membership Department at (651) 221-9409.

Can I change the names on my membership?
The names listed on a membership may be changed if there has been a change in the family's circumstances, such as a death, move, or a change in relationship status. Name change requests, including the reason for the change, must be sent in writing to or mailed to the Membership Office, Science Museum of Minnesota, 120 West Kellogg Blvd, St. Paul, MN 55102. Please submit name change requests one week before your next Science Museum visit for the best possible customer service when you attend the museum.

If I buy a membership at the box office or over the phone, when can I begin using it?
Right away! When you join at the box office or over the phone, your membership begins that day. Be sure to write down your temporary membership identification number to use until your member cards arrive. Please note that while you will be able to use your membership or make phone reservations immediately, you may not be able to purchase tickets online for 2-3 weeks after you purchase your membership.

Will I get a renewal notice when my membership expires?
Yes. You will receive your first renewal notice in the mail about six weeks before your membership expires.

Is my membership good at other museums?
Your Science Museum membership card will grant you free general admission to more than 200 museums that participate in the Travel Passport Program sponsored by the Association of Science-Technology Centers (ASTC). Special exhibits, planetariums, or theaters may not be included. To find a museum near your travel destination, visit the ASTC website or call the Member Line at (651) 221-9409. Please call ahead to your destination museum to confirm your benefits.

Can I purchase a membership as a gift for someone else?
Yes. If you would like to buy a gift membership, a representative will sell you a gift card for the appropriate amount. The gift card will be sent directly to you, the purchaser, so that you are in complete control of when the recipient finds out about their gift. The recipient then redeems the gift card over the phone or at the box office to purchase their membership when it is convenient for them. You can purchase gift cards at the box office, or by calling our reservations office at (651) 221-9444.

Can my membership be refunded?
No. Memberships are not refundable in whole or in part.

Can my membership be revoked?
Memberships are revocable licenses. The Museum reserves the right to refuse or revoke membership and/or deny admission without refund for non-compliance with applicable rules and terms or for inappropriate conduct. Purchase of an annual membership does not entitle purchaser to renewal in a subsequent year.

Membership levels, benefits, and prices are subject to change without notice.

Membership Cards

How long does it take to receive my member cards?
It takes about three weeks after the membership office receives a completed membership application to receive a set of member cards. If you haven't received your cards within this time period, please email or call the Member Line at (651) 221-9409.

What if I lose my member cards?
Just email or call the Member Line at (651) 221-9409 and let us know that you need new cards. We will send a new set to you the next time cards are printed (every two weeks). There is no fee for replacement cards.

Can I use my membership without my member cards?
Yes. All you need to use your membership is your member identification number and a photo ID.

Member Guests

Can a member bring guests?
Of course! Guests accompanying members on a visit to the museum receive a $2.00 discount on their tickets.

Can I bring a guest to member events?
Generally, member events are for members only. If an event notice or invitation specifically mentions that guests are permitted, members are welcome to bring them along. Dual members with only one person named on the membership may bring one guest to member events.

What if I have other questions?

Send an email to or call the Member Line at (651) 221-9409. The Membership Office is open Monday - Friday from 8:30 a.m. - 5:00 p.m. If you need immediate assistance, please call (651) 221-9444.