Seasonal & Occasional Openings
#1415-10 TICKETING REPRESENTATIVE, Occasional/Non-Exempt (*Days and shifts are variable and are assigned according to the box office hours/needs; 15-20 hrs/wk). EEO 9D.
This position is responsible for providing excellent customer service to the Science Museum of Minnesota's internal and external customers through admission and membership sales as well as providing general information and assistance. This frontline position is the first point of contact for the public and responsible for fostering a good first impression for our visitors.
Sell admission tickets at the Box Office for Omnitheater and museum exhibits; accurate management, processing, and security of daily cash and credit card transactions; promote and sell Science Museum programs, gift certificates and museum memberships; check in groups and process group payments accurately and efficiently; provide visitors with information about Omnitheater shows, museum programs and exhibits, special events, directions, and amenities in the museum; accurate data entry of visitor information and reservations into the computer system; learn and follow all museum policies and emergency procedures.
Must be 18 or older; excellent customer service, verbal communication, and problem-solving skills; previous customer service and accurate cash handling experience; ability to learn and retain large amounts of detailed information; dependable and able to work effectively as a member of the team; experience with ticketing systems a plus; bilingual and ASL skills a plus.
Pay Rate: Depends on Qualifications
Application Deadline: November 5, 2014