Policies & Information

Reservations:
Advance group reservations for 10 or more are required for all groups. Place your reservation far in advance to ensure availability. To place your reservation we would need your groups name, your name, mailing address, phone number, date of visit, number of adults, children and seniors in your group, approximate arrival and departure time and Omnitheater title and time, special exhibit time if applicable. Group reservations can only be made by phone at (651) 221-9444.

Confirmation:
After reserving your group you will receive a written confirmation invoice for your Science Museum visit. Contact us immediately if anything is incorrect.

Deposit Policy:
No deposit is required.

Cancellations:
Cancellations must be made two weeks in advance of your group's visit or before final payment has been received with all monies fully refundable. If the group cancels your reservation with less than two weeks notice the any deposit is kept as cancellation penalty.

Final Group Count and Final Payment:
Full payment and head count is due at least two weeks prior to your group's visit. Final payment must be in the form of one check or credit card. Refunds will not be made after tickets and or admission wristbands have been issued. Tickets are held at the Box Office for pick-up by the group leader or mail out is available upon request for a small fee.

Parking:
The Science Museum of Minnesota of Minnesota has its own attached parking garage for cars, trucks and vans. Rates are variable ($1.00-$15.00) depending on the length of time spent in the ramp and event parking. Meter parking is also available throughout downtown Saint Paul. Motor coach and bus parking is not available on site. Parking rates and offsite bus parking information is available at www.smm.org/directions.

Dining:
Elements Café featuring hot entrees, salads, sandwiches, burgers and soups has sweeping views of the Mississippi river valley and a seasonal outdoor patio. Service is cafeteria style letting everyone in your group to get just what they want. Chomp Deli features soups, salads, ice cream surrounded by dinosaurs. The Java Lab featuring Caribou Coffee located in the Box Office lobby has gourmet coffee and tasty treats. Box lunches, food vouchers and other options are also available. A full suite of private banquet and meeting rooms accommodating up to 350 with full catering is also available on-site.

Shopping:
The Explore Store offers a wide array of unique gifts, games and science merchandise. Located in the Main Lobby the Explore Store is sure to have something special for you to take home to remember your visit.

Museum Accessibility:
The Science Museum of Minnesota is fully accessible for visitors with physical disabilities. Wheelchairs, assisted listening devices, closed captioning, audio description and other aids are all available upon request. Please contact us to make arrangements for your group.

We wish to make your Science Museum of Minnesota as enjoyable as possible. Your questions, comments and feedback are welcome at (651) 221-9444!